To Return & Exchange Please Click Here

What is the return policy?

At Beatnik, we curate every product with love and attention to detail. But still, if you don't like the fit of the product or it is damaged then you can get the product exchanged with no questions asked policy. We can exchange the product with a different product or give the credit voucher of validity of 1 year. As a policy, we offer returns only in the form of store credit which has a validity of 12 months.

Kindly note, that we don't have a payment refund policy. Payment Refunds are applicable only in case the product received by the customer is damaged or wrong product has been received by you.

Just make sure that the products are not used, unwashed, and unaltered for return. All tags must be intact and attached and items must be returned in original packaging. For this, items must be returned within 7 days of date of delivery. The reverse pick-up takes a minimum of 48 hours. Once the product is received in our warehouse then the product undergoes quality check to make sure the product received is in fine condition. After the clearance from the Quality check, we will dispatch the new requested product.

Please note, that the product will be exchanged with a minimum price of INR 150 (transportation cost).

In case of a second-time exchange shipping charge of INR 250 will be charged.

What is the exchange process?

Beatnik has a 7-day return and exchange policy which gives you an option to exchange items purchased from the website/m-site within 7 days of receipt of the item. Just make sure that the products are unworn, unwashed, and unaltered with original tags intact and packaging for return/ exchange. Ofcourse, You are welcome to try a product with utmost care to preserve its original condition. Kindly note, that all kinds of exchanges whether size or product are subject to stock availability.

Please note, that the product will be exchanged with a minimum price of INR 150 (transportation cost).

In case of a second-time exchange shipping charge of INR 250 will be charged.

If the products received by the customer are defective or of the wrong size in that case the refund/ exchange will be free of cost.

Following are the points which are applicable for the products which are to be Returned and Exchanged:

• Make sure to try on the articles very carefully. The items should be unused and are in their original condition with all the tags and packaging intact (e.g. No lipstick marks on the garment).
• We only accept returns for products purchased directly from Beatnik’s website, and mobile site. Kindly note you will not be able to exchange the products bought offline through our website.
• The exchange policy is valid for all the products which are subject to availability.
• Kindly pack all the items securely to prevent any loss or damage during transportation. For all the products sent by you via the self-shipping method, we recommend you choose a known and reliable courier service. Kindly share the shipping details on care@beatnik.in with the subject as the Order number.
• Payment Refunds are applicable only in case the product received is damaged or if you have received the incorrect order.
• Our courier partner will pick up only those items mentioned at the time of submitting the return/exchange request by you.
• In case the items handed over to the courier person don't match the details of the items mentioned in the return/exchange request, then our courier partner will deny the pickup of the product.
• If you self-ship any product without officially informing us through our return/exchange process, then that return will not be processed.